Food Delivery & Restaurants

Frictionless mobile fraud prevention

Incognia helps food delivery and quick-service restaurants to fight back against fraudsters to combat mobile app fraud.

Try for free
  • Stop chargeback fees

    Stop chargeback fees

  • Account takeovers

    Catch account takeover

  • Secure customers accounts

    Secure customer accounts

Combat Mobile Fraud

Stay-at-home orders and a ban on dine-in service has led to a spike in delivery and takeout orders via mobile apps. With this increase in mobile ordering comes an associated increase in mobile app fraud. Bad actors are looking to exploit the situation to steal customer data, using phishing and social engineering scams, and break into customer accounts.

Incognia helps food delivery and quick-service restaurants to fight back against fraudsters to combat mobile app fraud. By adding location-based behavioral biometrics to your mobile app you can increase the security of your customer accounts without compromising user experience.

Case Study

Global QSR increases transaction approvals by 79%

  • 79%

    more transactions approved on mobile

  • 36%

    reduction in chargeback rate

Benefits for restaurants

Journey industries
  • Streamline new account creation

    Streamline new account creation

    Automate identity verification using historical location behavior to confirm that the home and billing addresses provided by new customers are legitimate. Reduce the time to approve legitimate customers and avert credit card fraud from fraudulent accounts.

  • Protect loyal customers_1

    Protect loyal customers

    Increase security on existing accounts to protect personal information, payment details and rewards points. Incognia’s location-based behavioral biometrics provides frictionless authentication that detects fraudsters by comparing location history. When a fraudster attempts to access an account using stolen credentials, Incognia will deny access when the location fingerprints do not match.

  • Stop chargeback fees_1

    Prevent chargeback fees

    Intercept fraudulent transactions and stop losses associated with credit card fraud by verifying the transaction location with the real-world location behavior of the customer. Don’t only rely on unreliable AVS & CVV systems to detect fraud, minimize losses and maximize revenue by adding behavioral biometrics to your decisioning process. When the location of the transacting device is not familiar, Incognia will provide a fraud alert.

  • Maintain a seamless customer experience

    Maintain a seamless customer experience

    Let Incognia take care of fraud so your customers don’t have to. Add background identity proofing and passwordless authentication using location-based behavioral biometrics to increase account security without introducing any friction into the customer journey.

Accelerate your business through mobile

Explore how Incognia improves mobile app performance throughout the user journey. See how Incognia increases new account conversion, reduces account takeover and increases payment acceptance by recognizing trusted customers and stopping fraudsters.

Designed for developers

Fast SDK integration & easy-to-use APIs

We provide a lightweight mobile SDK and intuitive APIs to make it easy for you to add location and device intelligence to risk assessments throughout the user journey.

SDK Payload Example
Food Delivery Apps [Detecting Location Spoofing Fraud] Cover

Food Delivery Apps [Detecting Location Spoofing Fraud]

Food delivery apps are now wildly popular and new fraud patterns are emerging related to drivers/couriers fraud using location spoofing.

A Guide for QR Code Contactless Payments Cover
eBook

A Guide for QR Code Contactless Payments

This eBook is for product managers, responsible for mobile apps, who are looking to better understand the rising interest in QR Code contactless payments.

Protecting QR Code Contactless Payments Cover
Video

Protecting QR Code Contactless Payments

Learn how Incognia helps companies increase conversions while preventing fraudulent transactions.

Start using location intelligence in your mobile app.