Retail & Mobile Commerce

Frictionless mobile fraud prevention

Incognia's location-based behavioral biometrics adds security, not friction, to mobile commerce applications, enabling retail companies to focus on conversions and ensuring a great purchasing experience for real customers.

  • Stop account takeover

    Stop account takeover

  • Secure customer accounts

    Secure customer accounts

  • Stop chargeback fees

    Stop chargeback fees

Adding security, not friction

With mobile fraud on the rise, retailers today are challenged with delivering a frictionless customer experience while keeping fraudsters out. Retailers have to balance converting legitimate customers while preventing creation of fake accounts, theft from existing accounts and detecting fraudulent purchases. 

Incognia location-based behavioral biometrics adds security, not friction, to mobile commerce applications, enabling retail companies to focus on conversions and ensuring a great purchasing experience for real customers.

Case Study

Global QSR increases transaction approvals by 79%

  • 79%

    more transactions approved on mobile

  • 36%

    reduction in chargebacks

Benefits for retailers

Benefits for Retail
  • Streamline new account creation

    Streamline new account creation

    Automate identity verification using historical location behavior to confirm that the home and billing addresses provided by new customers are legitimate. Improve detection rates for fraudulent new account creation and reduce the time to approve and onboard legitimate new customers.

  • Protect loyal customers

    Protect loyal customers

    Increase security on existing accounts to protect personal information, payment details and loyalty points. Incognia’s location-based behavioral biometrics provides frictionless authentication that detects fraudsters by comparing location history. When a fraudster attempts to access an account using stolen credentials, Incognia will deny access when the location fingerprints do not match.

  • Prevent chargeback fees

    Prevent chargeback fees

    Intercept fraudulent transactions and stop losses associated with credit card fraud by verifying the transaction location with the real-world location behavior of the customer. Don’t only rely on unreliable AVS & CVV systems to detect fraud, minimize losses and maximize revenue by adding behavioral biometrics to your decisioning process. When the location of the transacting device is not familiar, Incognia will provide a fraud alert.

  • Maintain a seamless customer experience

    Maintain a seamless customer experience

    Let Incognia take care of fraud so your customers don’t have to. Add background identity proofing and passwordless authentication using location-based behavioral biometrics to increase account security without introducing friction into the customer journey.

Accelerate your business through mobile

Explore how Incognia improves mobile app performance throughout the user journey. See how Incognia increases new account conversion, reduces account takeover and increases payment acceptance by recognizing trusted customers and stopping fraudsters.

Designed for developers

Fast SDK Integration & Easy to Use APIs

We provide a lightweight mobile SDK and intuitive APIs to make it easy for you to add location and device intelligence to risk assessments throughout the user journey. 

  • Instant value

    Integrate in minutes using our integration wizard

  • Well-structured API

    Work with well-structured and easy to understand API responses

  • Monitor-only mode

    Test in monitor-only mode and view results on the dashboards

SDK Payload Example
eBook

Mobile App Report | Retail Checkout Friction Index | Incognia

Learn which of the most popular Retail mCommerce apps offer the easiest and fastest checkout process for users according to our report.

Video

Intro to Location Behavioral Biometrics

What is Incognia? Watch our video to find out more about our technology and how we are working to change authentication.

eBook

A Guide for Contactless Payments

This eBook is for product managers, responsible for mobile apps, who are looking to better understand the rising interest in QR Code contactless payments.

Start using private location awareness in your app.