How Grubhub uses Incognia's device intelligence to detect coordinated fraud and device manipulation
Mike Spitzack, Logistics Manager at Grubhub, shares how the Grubhub platform has faced challenges like account takeovers, platform gaming, and unauthorized account sharing. He explains why they chose Incognia for its deep device intelligence—signals like multi-accounting, multi-device accounts, rooted/jailbroken devices, and emulator usage.
Since implementing Incognia, Mike says Grubhub has gained clearer visibility into device and behavior patterns, enabling earlier detection of risky activity. He describes the relationship with Incognia as a responsive, collaborative partnership as fraud continues to evolve.
